“Insurance companies like to put out perfect products and perfect products take a long time”, says Tim Attia. “But when you put them out they’re not perfect.”
The Toronto-based CEO talks through his insurance journey to co-founding Slice.
Driven by removing as much expense as possible, algorithms outperforming people in terms of underwriting & claims and delivering a better user experience, Slice partners with MGAs and Wholesalers to distribute white labelled or co-branded small business insurance products.
Tim talks about the importance of starting with the customer and journeying backwards as well as the team’s cultural values.
“The whole company is built very distributed. Our decision-making is distributed. We have a big culture of experimentation, what does the end user think, it’s not what do we think.”
Tim concludes by emphasising the importance of removing silos and layers, explaining “our tech people know insurance and our insurance people know tech. The product is a combination of technology and insurance. There’s no separation.”
This episode of the Insurance Coffee House Podcast was first published on 10 May 2022
Podcast hosted by Nick Hoadley, CEO, Insurance Search, the Executive Search Consultancy for growing Insurance and Insurtech businesses across the globe.